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1. About GoTixi

GoTixi is a travel planning and consultation platform operated by Olintel Technoventure LLP ("GoTixi", "we", "us", or "our"). GoTixi provides expert-led, AI-assisted international travel planning, itinerary design, and booking coordination services.

GoTixi is not an airline, hotel, transport operator, tour operator, or visa authority. All travel services are provided by independent third-party suppliers.

2. Acceptance of Terms

By using this website or submitting any inquiry, form, or payment, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you must discontinue use of this website.

3. Scope of Services

GoTixi offers:

• Destination research and travel consultation
• Customized itinerary planning
• Booking assistance for flights, hotels, transfers, and experiences
• Ongoing travel support before and during travel

All bookings are subject to availability and the terms and conditions of third-party suppliers.

4. User Responsibilities

You agree to:

• Provide accurate, complete, and truthful information
• Ensure passport, visa, and travel document compliance
• Review all booking details prior to confirmation
• Use the website for lawful purposes only
• Refrain from misuse, fraud, or abusive conduct

GoTixi reserves the right to refuse service or terminate access in case of misuse or violation.

5. Pricing, Payments & Fees

• Prices displayed or quotes are indicative and subject to change until booking confirmation
• Service or consultation fees, if applicable, will be communicated in advance
• Payments must be made within the specified timelines
• Price changes due to supplier revisions, currency fluctuation, or government taxes are payable by the user

6. Cancellations, Refunds & Modifications

• All cancellations, refunds, and amendments are governed by supplier policies
• GoTixi acts solely as a facilitator and cannot override supplier rules
• Service fees may be non-refundable unless explicitly stated
• No refunds are provided for unused or partially utilized services

7. Travel Risks & Disclaimer

Travel involves inherent risks including delays, cancellations, health risks, and force majeure events. GoTixi shall not be liable for:

• Airline or hotel overbooking
• Schedule changes or service disruptions
• Acts of nature, political unrest, or government actions
• Loss, injury, illness, or death during travel

Participation in adventure or high-risk activities is entirely at the user's own discretion and risk.

8. Intellectual Property

All website content including text, branding, logos, designs, itineraries, and software is the intellectual property of Olintel Technoventure LLP. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law:

• GoTixi shall not be liable for indirect, incidental, or consequential damages
• Liability, if any, shall be limited to the service fee paid to GoTixi

10. Third-Party Links

The website may contain links to third-party websites. GoTixi does not control or endorse their content, policies, or practices and is not responsible for them.

11. Termination of Access

GoTixi reserves the right to suspend or terminate website access without notice in case of violation of these Terms or misuse of the platform.

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to arbitration seated in Delhi. Courts at Delhi shall have exclusive jurisdiction for matters not subject to arbitration.

13. Contact Information

Email: contact@gotixi.com

Office Address: 607-608, Nirvana Courtyard, Sec-50, Gurugram, India-122018