Category: Letters from Sonali
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The Day I Stopped Selling Flights and Started Solving Travel Problems
It was a Tuesday afternoon when a simple client inquiry made me realize I’d been answering the wrong question all along. They didn’t need a flight deal. They needed someone to understand what traveling with a 4-year-old actually means. I remember the message clearly. A young couple from Bangalore reaching out about a family trip…
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Why I Built GoTixi (And What Travel Planning Really Means)
I still remember the first time I booked an international trip on my own.I had tabs open for days, notes scribbled across notebooks, and a gut full of second-guessing. Was I doing this right? Did I get the best flight? What if I missed something? Back then, I was just a mom with big dreams…
